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Case (used for Warranty Ticket) one case per serial number

Field Name

Account

delete

Ticket Date

delete

Warranty Status

In Review, Approved, Paid

Paid = can be A/P check or credit memo against AP

Serial No. (lookup)

Product (lookup)

Item (lookup)

Under Warranty Amount

Roll-up summary with Under Warranty = true

Under Warranty Product Amount

Roll-up summary with Under Warranty = true, and Product Type = Inventory

Under Warranty Labor Amount

Roll-up summary with Under Warranty = true, and Product Type = Labor

Out of Warranty Amount

Roll-up summary with Under Warranty = false

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