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When inserting Item Ledger Entries
Insert Serial No. Ledger Entry.
Copy Document Type to Entry Type
Insert a Serial No. header if it does not exist.
If ILE’s Document Type = Shipment, insert another SN ILE with Entry Type = Dealer Stock, and Quantity = 1.
Serial No. header cannot be deleted if any of the fields below are not blank:
Assigned to Opportunity
Assigned to Opportunity Product
Dealer Account
End User Account
These four fields cannot be updated manually:
Assigned to Opportunity (updated from Assign/Unassign Serial Number function on Opportunity)
Assigned to Opportunity Product (updated from Assign/Unassign Serial Number function on Opportuny)
Dealer Account
End User Account (updated from Assign/Unassign Serial Number function on Opportunity)
Return????
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Case Management
Case (used for Warranty Ticket) one case per serial number
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