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When inserting Item Ledger Entries if Serial No. is not blank.
Insert Serial No. Ledger Entry.
Copy Document Type to Entry Type
Insert a Serial No. header if it does not exist.
When unposting WS, delete the serial number only if it is not assigned, and it is not sold.
Serial No. Assignment is blank for this serial number
3 fields below are blank
Sold to Opportunity
Sold to Opportunity Product
Sold to End User Account
If ILE’s Document Type = Shipment, insert another SN ILE with Entry Type = Dealer Stock, and Quantity = 1.
Serial No. header cannot be deleted if any :
Any of the fields below are not blank:Assigned
Sold to Opportunity
Sold to Opportunity Product
Dealer Account
Sold to User Account
Or Serial No. Assignment table is not blank
These four fields cannot be updated manually:
Assigned to Opportunity (updated from Assign/Unassign Serial Number function on Opportunity)
Assigned to Opportunity Product (updated from Assign/Unassign Serial Number function on Opportuny)Sold to Opportunity
Sold to Opportunity Product
Dealer Account
Sold to End User Account (updated from Assign/Unassign Serial Number function on Opportunity)
Field Tracking
Must turn on field tracking for all fields on Serial No. table, and Serial No. Entry table.
When posting returns
Error if the following 3 fields are not blank and Serial No. Assignment is not blank.
Sold to Opportunity
Sold to Opportunity Product
Sold to End User Account
When posting, blank out Dealer Account.
Add one more Serial No. Ledger Entry, for the return.
should be READ only for regular users.
Case Management
Case (used for Warranty Ticket) one case per serial number
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