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  • Scenario: Customer trades in a trailer in their personal name but purchases a new one under a business name.

  • Issue: No tax credit applies because the entities are different.

  • Solution:

    • Buy the trade-in outright as a regular purchase (instead of a trade-in).

    • Instead of issuing a check, apply a credit memo to the customer’s sales invoice.

    • GL Handling:

      • A purchase credit memo closes the invoice for the trade-in purchase.

      • A sales credit memo applies the same amount to reduce the invoice for the new trailer.

Serial No. Table

  • VIN Number / Serial Number Handling:

    • VIN numbers = Serial numbers in GoldFinch.

    • VINs are assigned before the purchase order is closed.

Next Steps & Action Items

  • Verify if county surtax applies to trade-in credits.

  • Test using service items vs. inventory items for trade-ins.

  • Investigate bypassing AP on purchase invoices for trade-ins.

  • Confirm if trade-in purchase invoices can be automatically applied to offset liabilities.

  • Finalize setup of service items and correct GL mappings.

  • Manually reassign permissions for platform users after license conversion.

  • Check if CX1 phone integration remains functional for platform users.

    • GoldFinch app does not currently display CX1 phone bar for platform users.

    • Developer (Ishu Bansal) will investigate adding the functionality to all GoldFinch apps.

Serial No. Table

  • VIN Number / Serial Number Handling:

    • VIN numbers = Serial numbers in GoldFinch.

    • VINs are assigned before the purchase order is closed.