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Serial No. Management

Serial No.

Field Name

Comments

Serial No. (Name field) must be unique

Text

Product (lookup)

Item (lookup)

Engine Serial No.

Text

Hydrogear Left Serial No.

Text

Hydrogear Right Serial No.

Text

Status

Assigned,In Stock,Sold, Returned, formula????

Quantity

Rollup Summary

Dealer Account (lookup)

End User Account (lookup)

Assigned to Opportunity (lookup)

Manufacture Date

Sold Date

formula

Warranty Expiration Date

formula

plus 5 years????

Serial No. Ledger Entry

Field Name

Comments

Entry No. (auto number)

Serial No.

Master Detailed

Entry Type

Manufactured, Dealer Stock, Sold, Returned, Assigned

Posting Date

Reserve a SN against an opportunity

Opportunity

lookup

Description

Processes

  • Item Ledger Entry, Output ILE, populate Serial No. Ledger Entry with = Manufactured

    • Insert a Serial No. header if it does not exist yet.

  • Item Ledger Entry, Shipment ILE, populate Serial No. Ledger Entry with = Dealer Stock

  • Add Serial No. field to Opportunity

    • When adding Serial No. to Opportunity, populate Serial No. Ledger Entry with = Assigned

  • Opportunity

    • If Record Type = End User, and if Status = Closed Won, populate Serial No. Ledger Entry with = Sold

  • Return????

    • How to return? Return Sales Order????

Warranty

Case (used for Warranty Ticket) one case per serial number

Field Name

Account

delete

Ticket Date

delete

Warranty Status

In Review, Approved, Paid

Paid = can be A/P check or credit memo against AP

Serial No. (lookup)

Product (lookup)

Item (lookup)

Under Warranty Amount

Roll-up summary with Under Warranty = true

Under Warranty Product Amount

Roll-up summary with Under Warranty = true, and Product Type = Inventory

Under Warranty Labor Amount

Roll-up summary with Under Warranty = true, and Product Type = Labor

Out of Warranty Amount

Roll-up summary with Under Warranty = false

Warranty Lines

Field Name

Case No. (master-detail)

Product

part means inventory
labor means service items

2 hours, + parts

(Part/Labor (lookup to Product))

Quantity

Unit Price

Line Amount (formula)

what formula?

Under Warranty

checkbox?

Processes

  • Dealers must fill out Warranty Tickets to get paid for under-warranty work.

    • Optional for not under-warranty work

    • Vendor Payment lookup

    • Sales Credit Memo lookup

  • Trigger an approval process to approve

  • Once approved, create two workflows

    • Labor to create a Vendor Payment to pay via ACH

    • Parts to create Sales Credit Memo, to credit against AP

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