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General Design Principles

  • Opportunity is required for every closed sale.

  • Serial No and Warranty are registered from opportunity.

Scenario 1 - Inside Sales Lead

  • Inside Sales can work on the Lead, to Opportunity, and then to Quote.

  • Inside Sales can decide to turn the opportunity to a dealer to work on

Scenario 2 - Dealer Cash Deal

  • No need to quote

  • Register Warranty directly to create an opportunity

Scenario 3 - Dealer Quote

  • For walk-in customers

  • Create Quote to create Opportunity.

  • Register Warranty after a quote is closed

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