KickStarter aka Clients Order (B2C) Sales Orders

Total Sales and GoldFinch Sales Orders Process

  1. Receive Client Orders and Item Lists

    • Gather order information and item lists from clients.

  2. Review and Create Client Items in Salesforce

    • Review the client’s items and create corresponding records in Salesforce.

  3. Create Item Keys for SKU Synchronization

    • Establish item keys for orders to sync SKUs accurately.

  4. Confirm SKU Relationships

    • Verify that the SKU relationships are correct with the approval of the Warehouse Manager.

  5. Review Orders and Inventory Availability

    • Compare total orders and items against available inventory.

  6. Approve Inventory for Fulfillment

    • Approve available inventory to ensure the project can be fulfilled.

  7. Upload Data to Import Sales Orders

    • Create GF Sales Orders, Allocation, Shipment, and Sales Invoices

    • Only fully allocated orders can be picked/packed and shipped.

External System Configuration and Fulfillment Process

  1. Configure Orders in the External System

    • Configure the orders using the external system.

  2. Get Updated CSV with Configuration Numbers

    • Obtain the updated CSV file containing configuration numbers.

  3. Create Items in the Shipping System (ShipStation)

    • Input the necessary items into ShipStation.

  4. Upload Orders to the Shipping System

    • Upload the orders into the shipping system for processing.

  5. Assign Boxes and Carrier Services

    • Assign boxes based on order configuration and select carrier services based on shipment details (domestic/international, weight, configuration).

  6. Print Labels and Ship Products

    • Follow the fulfillment plan by printing shipping labels by location and configuration, and ship them out of the warehouse.

  7. Track Shipped Products

    • The system pulls inventory data as labels are created, updating the stock of shipped products.

  8. Complete Fulfillment Plan

    • Continue shipping until all orders are fulfilled.